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Lessons learned from enterprise service-level objective management

Dynatrace

Lastly, error budgets, as the difference between a current state and the target, represent the maximum amount of time a system can fail per the contractual agreement without repercussions. Organizations have multiple stakeholders and almost always have different teams that set up monitoring, operate systems, and develop new functionality.

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To Transform, Trade Ego for Humility

The Agile Manager

Each had come to prominence in the handset market differently: Nokia was a mobile telephony company, Blackberry a mobile email company, Apple a personal technology company, Google an internet search and advertising company. With the benefit of hindsight, we know how it played out.