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Lessons learned from enterprise service-level objective management

Dynatrace

Organizations have multiple stakeholders and almost always have different teams that set up monitoring, operate systems, and develop new functionality. The monitoring team set up the dashboard, so who owns violations? This enterprise felt it best to get a solid business-oriented view first to prioritize the IT team’s efforts.

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Email Testing Flow As It Should Be

Smashing Magazine

It is recommended to follow rules and best practices of building and sending emails. The research conducted by Constant Contact shows the following numbers: The average open rate across all industries is 17.13%, with the highest value of 28.84% for religious organizations and the lowest of 10.25% for automotive services.

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