article thumbnail

Improving Customer Service with Amazon Connect and Amazon Lex

All Things Distributed

When we set out to build Amazon Connect, we thought deeply about how artificial intelligence could be applied to improve the customer experience. For example, an Amazon Lex driven conversation with your dentist's office might look like this…. AI has incredible potential in this area. Connect: "Hello, thanks for calling.

article thumbnail

What is serverless computing? Driving efficiency without sacrificing observability

Dynatrace

AWS Lambda functions are an example of how a serverless framework works: Developers write a function in a supported language or platform. AWS Cognito, for example, is billed as an always up-to-date authentication service that complies with rigorous industry standards. Building APIs (for example, Amazon API Gateway ).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Using Dynatrace to master the 5 pillars of the AWS Well-Architected Framework (Part 1)

Dynatrace

To bring higher-quality information to Well-Architected Reviews and to establish a strategic advanced observability solution to support the Well-Architected Framework 5-pillars, Dynatrace offers a fully automated, software intelligence platform powered by Artificial Intelligence.

AWS 142
article thumbnail

Expanding the AWS Cloud: Introducing the AWS Europe (London) Region

All Things Distributed

Take Peterborough City Council as an example. Take GoSquared , a UK startup that runs all its development and production processes on AWS, as an example. Fraud.net is a good example of this. The British Government is also helping to drive innovation and has embraced a cloud-first policy for technology adoption.

AWS 166
article thumbnail

Bringing the Magic of Amazon AI and Alexa to Apps on AWS.

All Things Distributed

For example, they want us to help them develop chatbots that understand natural language, build Alexa-style conversational experiences for mobile apps, dynamically generate speech without using expensive voice actors, and recognize concepts and faces in images without requiring human annotators. Mary's Church is at 226 St. Mary's St.

AWS 165