2008 Efficiency Network Retail 
The Agile Manager
JANUARY 31, 2020
There is an alternative perspective that is far more optimistic : digital companies drive down costs through hyper-efficiency (speed, automation and machine scale) and price transparency. The argument for this invisible efficiency is that economic models have simply failed to change in ways that reflect this phenomenon.
The Agile Manager
SEPTEMBER 30, 2013
The shift from manufacturing jobs to service jobs was supposed to give rise to networks of independent knowledge workers collaborating to achieve business outcomes. Microcomputers improved the efficiency of data collection and made it easy to consolidate operational data. What happened? First, it's worth looking at what didn't happen.
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