Alpha Returns Require an Alpha IT Capability
The Agile Manager
JULY 29, 2007
Worse, we have often allowed “results” to act as a surrogate for an assessment of IT effectiveness , but looking exclusively at results is often incomplete, and there is a high degree of latency between results data – the quality of delivered IT systems – and capability development. IBM Institute for Business Value, July 2007. Thurm, Scott.
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