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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

The Dynatrace 2022 Global CIO Report found that 71% of top IT executives say the explosion of data produced by cloud-native technology stacks is beyond human ability to manage, and more than three-quarters say their IT environment changes once every minute or less. Visibility and automation are two of the most important SRE tools.

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Lessons learned from enterprise service-level objective management

Dynatrace

This multinational information technology service and consulting company was asked to help a global automotive manufacturer with the management goal of measuring service flow performance. In their new dashboard, they added dimensions for load, latency, and open problems for each component. Example 1: Architecture boundaries.