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Lessons learned from enterprise service-level objective management

Dynatrace

Every organization’s goal is to keep its systems available and resilient to support business demands. A service-level objective ( SLO ) is the new contract between business, DevOps, and site reliability engineers (SREs). In this case, the customer offers a managed service that runs on Amazon Web Services, Microsoft Azure, and Google.

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Tutorial: Guide to automated SRE-driven performance engineering

Dynatrace

While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. Dynatrace however not just gives us the standard SLO metrics based on Google’s SRE handbook.