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Lessons learned from enterprise service-level objective management

Dynatrace

Example 1: Architecture boundaries. First, they took a big step back and looked at their end-to-end architecture (Figure 2). SLO dashboard defined by architectural boundary. In their new dashboard, they added dimensions for load, latency, and open problems for each component. Not all attempts succeed on the first try.

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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Microservices-based architectures and software containers enable organizations to deploy and modify applications with unprecedented speed. The growing amount of data processed at the network edge, where failures are more difficult to prevent, magnifies complexity. However, cloud complexity has made software delivery challenging.