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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

At the lowest level, SLIs provide a view of service availability, latency, performance, and capacity across systems. Automation also enables tools to move into developers’ hands so they can make decisions about deploying code without needing to involve operations teams.

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Implementing service-level objectives to improve software quality

Dynatrace

First, it helps to understand that applications and all the services and infrastructure that support them generate telemetry data based on traffic from real users. Latency is the time that it takes a request to be served. So how can teams start implementing SLOs? This telemetry data serves as the basis for establishing meaningful SLOs.

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