Enhancing ITIL Incident Management and the Customer Experience: Integrating ServiceNow with Atlassian Jira and Microsoft Azure DevOps
Tasktop
JANUARY 13, 2021
Our ongoing work with a Fortune 500 healthcare company illustrates just how important a seamless incident management process is to ensure product stability, and customer and employee happiness. Like many organizations, the healthcare company uses ServiceNow for IT support and incident reporting for issues such as product defects.
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