article thumbnail

Lessons learned from enterprise service-level objective management

Dynatrace

This multinational information technology service and consulting company was asked to help a global automotive manufacturer with the management goal of measuring service flow performance. In this case, the customer offers a managed service that runs on Amazon Web Services, Microsoft Azure, and Google. Initial SLO management dashboard.

article thumbnail

New Product Release: Tasktop Hub 20.4 – Artifact Unions, Micro Focus/Octane Use Case, Configuration History, Daimler AG Connector

Tasktop

When flowing Stories from Azure DevOps, include the parent Feature’s name and description. For Micro Focus PPM users, Tasktop now supports the Project Risk and Project Issue request types from the Best Practices Bundle. . Here are just a few examples showing how Artifact Union can be used: .