Lessons learned from enterprise service-level objective management
Dynatrace
MAY 19, 2022
Example 1: Architecture boundaries. First, they took a big step back and looked at their end-to-end architecture (Figure 2). SLO dashboard defined by architectural boundary. My web requests are all HTTP 2XX success, so why are my users getting errors? The dashboards are green, so why are users complaining? So, what did they do?
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