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Lessons learned from enterprise service-level objective management

Dynatrace

Every organization’s goal is to keep its systems available and resilient to support business demands. Lastly, error budgets, as the difference between a current state and the target, represent the maximum amount of time a system can fail per the contractual agreement without repercussions. Example 1: Architecture boundaries.

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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Uptime Institute’s 2022 Outage Analysis report found that over 60% of system outages resulted in at least $100,000 in total losses, up from 39% in 2019. Microservices-based architectures and software containers enable organizations to deploy and modify applications with unprecedented speed. Make SLOs realistic.

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Implementing service-level objectives to improve software quality

Dynatrace

As more organizations embrace microservices-based architecture to deliver goods and services digitally, maintaining customer satisfaction has become exponentially more challenging. First, it helps to understand that applications and all the services and infrastructure that support them generate telemetry data based on traffic from real users.

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