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Maximize user experience with out-of-the-box service-performance SLOs

Dynatrace

This article explores SLOs for service performance. If you’re new to SLOs and want to learn more about them, how they’re used, and best practices, see the additional resources listed at the end of this article. SLOs, as a measure of service quality, can track the related availability, reliability, and performance.

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Lessons learned from enterprise service-level objective management

Dynatrace

Lastly, error budgets, as the difference between a current state and the target, represent the maximum amount of time a system can fail per the contractual agreement without repercussions. Organizations have multiple stakeholders and almost always have different teams that set up monitoring, operate systems, and develop new functionality.