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Dynatrace and ServiceNow integration transforms how teams work

Dynatrace

Both Dynatrace and ServiceNow are committed to supporting organizations during this time of transformation. With the explosion of digital services across every industry, ServiceNow and Dynatrace see three big challenges IT teams are facing as they continue to transform business.

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Dynatrace ServiceNow integration certified for the Orlando release

Dynatrace

The updated Dynatrace ServiceNow application has UI enhancements, the addition of a new Dynatrace entity, and additional event management updates. Add value to the integration with Dynatrace entity tags for all Dynatrace entities in ServiceNow. You can upgrade to the updated Dynatrace ServiceNow integration (version 2.6.0)

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6 ServiceNow Integration Use Cases to Improve Software Delivery Efficiency 

Tasktop

Our previous blog post on ServiceNow integration focused on the #1 most popular use case — help desk to Agile planning for collaborating on problem resolution. These integration patterns utilize cross-tool integration to improve the flow of work, prevent data discrepancies and eliminate costly human error. .

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How SAP accelerates ServiceNow adoption with Dynatrace

Dynatrace

Along with our partner Atos Engage ESM, we recently explored the benefits this creates in a webinar with SAP, which uses Dynatrace and ServiceNow together to support its Commerce Cloud. Each commerce shop is unique because every customer uses different integrations, a different code base, and different coding standards,” Auer explains. “We

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The #1 ServiceNow Integration Use Case for Enterprise Software Delivery Efficiency

Tasktop

Organizations rely heavily on ServiceNow for their IT operations and software delivery activities. Today’s enterprises need ServiceNow integrated tightly with the rest of their software delivery toolchain to eliminate the manual overhead that may be slowing down cross-functional collaboration and business value delivery. .

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AIOps automates DevSecOps workflows to enable self-healing IT

Dynatrace

As a result, many IT teams are turning to artificial intelligence for IT operations (AIOps) , which integrates AI into operations to automate systems across the development lifecycle. The combination of Dynatrace, ServiceNow workflows, and the Ansible automation platform can proactively self-heal countless workflows and critical outages.

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Enhancing ITIL Incident Management and the Customer Experience: Integrating ServiceNow with Atlassian Jira and Microsoft Azure DevOps

Tasktop

Tasktop integrated the organization’s ITSM tool— ServiceNow —to its Agile development tools— Atlassian Jira and Microsoft Azure DevOps —to optimize its ability to resolve users’ problems faster across all systems. The integration was able to support this company as it works through improving its ITSM maturity.

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