Remove Efficiency Remove Innovation Remove Processing Remove Retail
article thumbnail

Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Order processing workflow is triggered by customer orders.

Retail 214
article thumbnail

The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 177
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Business observability: From IT monitoring to driving digital transformation

Dynatrace

Today, IT services have a direct impact on almost every key business performance indicator, from revenue and conversions to customer satisfaction and operational efficiency. These capabilities are essential to providing real-time oversight of the infrastructure and applications that support modern business processes.

article thumbnail

Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Expanding customer value while reducing costs Further, the retail financial services landscape is increasingly competitive. Winning the loyalty of these increasingly fickle customers requires the right investments—in personalization, customer service, developing innovative products, and bringing them to market faster.

FinTech 205
article thumbnail

Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Dynatrace recently announced the availability of its latest core innovations for customers running the Dynatrace® platform on Microsoft Azure, including Grail. These dynamics orchestrate a multifaceted overhaul of the business terrain, including processes and operations, and require teams to explore new approaches.

Azure 190
article thumbnail

What is digital transformation? How to transform your business strategy

Dynatrace

This process reinvents existing processes, operations, customer services, and organizational culture. Through it all, best practices such as AIOps and DevSecOps have enabled IT teams to efficiently and securely transform. Typically, organizations digitally transform because they need to innovate and become more agile.

Strategy 207
article thumbnail

Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Digital tools and technologies provide a more efficient way of doing things. Digitizing internal processes can improve information flow and enhance collaboration among employees.

Strategy 186