Remove customers mitchells-and-butlers
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How Mitchells & Butlers brought the business together with DevOps metrics from Dynatrace

Dynatrace

Today’s consumers are increasingly connected, meaning organizations must reimagine their customer journeys to keep up with their needs. In an industry that traditionally relies on in-person service, building a successful virtual relationship with customers requires creative thinking and collaboration across the business.

DevOps 212
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Why End User Experience Monitoring is critical for IT teams?

Dynatrace

With our IT systems, we’re crafting the Digital Experiences for our customers as they use the digital touch points we offer them, may it be a mobile app, web application, Amazon Alexa skill, ATM, a Check-in Kiosk at the airport, or a TV app. However, how would you go about resolving such a problem from a “normal” customer?

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Customer expectations for retail: Beyond digital experience

Dynatrace

Digital experience is often considered the most important customer-facing aspect of digital commerce. Almost two decades ago, a Google experiment showed that fast-loading transactions are more important to customers than content quality—even small increases in transaction delay result in substantially more abandoned sessions.

Retail 202
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How Mitchells & Butlers brought the business together with DevOps metrics from Dynatrace

Dynatrace

Today’s consumers are increasingly connected, meaning organizations must reimagine their customer journeys to keep up with their needs. In an industry that traditionally relies on in-person service, building a successful virtual relationship with customers requires creative thinking and collaboration across the business.

DevOps 130
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Stability requires virtual gardening!

Dynatrace

Guest blog from Dynatrace customer Mark Forrester, Digital Readiness Manager at Mitchells & Butlers. Dynatrace news. Working in a digital delivery environment I’m hearing a lot of people talking about “stability of the platform” to which I respond, define your interpretation of stability. stability (noun).

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Perform 2023 Guide: Organizations mine efficiencies with automation, causal AI

Dynatrace

Increasingly, organizations are turning to modern observability platforms to address the complexity of, and gain visibility into, cloud environments. They now use modern observability to monitor expanding cloud environments in order to operate more efficiently, innovate faster and more securely, and to deliver consistently better business results.

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AI – Hype or reality? These answers might surprise you.

Dynatrace

Problem is, these days everyone else is too – making it even harder to figure out if your message is getting through. And, to make matters worse, the technical audience we market to are skeptical of marketing jargon, which means, no matter what us marketers say – they probably won’t believe it anyway. And why would they? ” “I was wrong.”