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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

The five key metrics to improve customer satisfaction To help turn this around, Dynatrace makes available its unified observability platform, which captures all CX interactions and transactions in an automated, intelligent manner – including user session replays. When combined, key metrics will generate an accurate CX index score.

Metrics 219
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Best practices and key metrics for improving mobile app performance

Dynatrace

As a result, organizations need to monitor mobile app performance metrics that are meaningful and actionable by gaining adequate observability of mobile app performance. There are many common mobile app performance metrics that are used to measure key performance indicators (KPIs) related to user experience and satisfaction.

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Create compelling insights into business and operational KPIs through metric calculations in the Data explorer

Dynatrace

Metrics matter. But without complex analytics to make sense of them in context, metrics are often too raw to be useful on their own. To achieve relevant insights, raw metrics typically need to be processed through filtering, aggregation, or arithmetic operations. Examples of metric calculations. Dynatrace news.

Metrics 246
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IT carbon footprint: Dynatrace Carbon Impact and Optimization app helps organizations measure cloud computing carbon footprint

Dynatrace

The app’s advanced algorithms and real-time data analytics translate utilization metrics into their CO2 equivalent (CO2e). These metrics include CPU, memory, disk, and network I/O. To learn more about our commitment to our ESG strategy, download the Dynatrace 2023 Global Impact Report.

Energy 238
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Automate predictive capacity management with Davis AI for Workflows

Dynatrace

The forecast operation is selected within the Davis action, and a DQL query is used to specify the set of disks and the capacity indicator metric that should be predicted. Tip: Download the TypeScript template from our documentation. In this example, two parallel actions are defined. Create an alarm event for predicted shortages.

Metrics 208
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The Three Cs: Concatenate, Compress, Cache

CSS Wizardry

Given this limitation, it was advantageous to have fewer files: if we needed to download 18 files, that’s three separate chunks of work; if we could somehow bring that number down to six, it’s only one discrete chunk of work. 4,362ms of cumulative latency; 240ms of cumulative download. main.af8a22.css For example: vendor.js

Cache 291
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DORA Metrics and Flow Metrics: Use the Whole Ruler, Not Just Two Inches

Tasktop

While DevOps Research and Assessment (DORA) metrics help you deliver more quickly, Flow Metrics —as defined by Dr. Mik Kersten as part of his pioneering Value Stream Management paradigm the Flow Framework® —help you deliver the right things more quickly at the right quality and cost and with the necessary team engagement.

Metrics 59