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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 198
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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 217
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Frictionless retail: A pandemic imperative for IT

Dynatrace

For most who work in the retail sector, the pandemic has been an unwelcome test of our ability to cope with disruption. In eight months, retailers offering curbside pickup increased from 7% to 44%, reflecting rapidly changing consumer preferences. Let’s illustrate a simple use case for a retail outlet. Dynatrace news.

Retail 132
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Azure observability and Azure data analytics are critical requirements amid the deluge of data in Azure cloud computing environments. As digital transformation accelerates and more organizations are migrating workloads to Azure and other cloud environments, they need observability and data analytics capabilities that can keep pace.

Azure 176
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How Amazon is solving big-data challenges with data lakes

All Things Distributed

Fast-forward 25 years, Amazon's retail business has more than 175 fulfillment centers (FC) worldwide with over 250,000 full-time associates shipping millions of items per day. Amazon's worldwide financial operations team has the incredible task of tracking all of that data (think petabytes).

Big Data 209
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Causal AI use cases for modern observability that can transform any business

Dynatrace

While traditional AI relies on finding correlations in data, causal AI aims to determine the precise underlying mechanisms that drive events and outcomes. For example, machine learning can identify correlations in data and generate predictions, while causal AI determines which ones are the true drivers. Government.

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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

In today’s data-driven landscape, businesses are grappling with an unprecedented surge in data volume. The data generated by applications to support operational teams has reached overwhelming proportions. This data overload also prevents customer-centric pricing models as users consider cost-effective technology platforms.

Retail 233