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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

At the lowest level, SLIs provide a view of service availability, latency, performance, and capacity across systems. It detects regressions and deviations from previously observed behavior across metrics such as latency, traffic, error rates, saturation, security coverage, vulnerability risk levels, and memory consumption.

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Implementing service-level objectives to improve software quality

Dynatrace

First, it helps to understand that applications and all the services and infrastructure that support them generate telemetry data based on traffic from real users. Latency is the time that it takes a request to be served. So how can teams start implementing SLOs? This telemetry data serves as the basis for establishing meaningful SLOs.

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Lessons learned from enterprise service-level objective management

Dynatrace

In their new dashboard, they added dimensions for load, latency, and open problems for each component. To ensure their global service levels, they fully embraced the best practices outlined in Google’s SRE handbook , called the “Four Golden Signals,” to standardize what they show on their SRE dashboards.

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Maximize user experience with out-of-the-box service-performance SLOs

Dynatrace

According to the Google Site Reliability Engineering (SRE) handbook, monitoring the four golden signals is crucial in delivering high-performing software solutions. These signals ( latency, traffic, errors, and saturation ) provide a solid means of proactively monitoring operative systems via SLOs and tracking business success.