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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

The five key metrics to improve customer satisfaction To help turn this around, Dynatrace makes available its unified observability platform, which captures all CX interactions and transactions in an automated, intelligent manner – including user session replays. When combined, key metrics will generate an accurate CX index score.

Metrics 207
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What is observability? Not just logs, metrics and traces

Dynatrace

In IT and cloud computing, observability is the ability to measure a system’s current state based on the data it generates, such as logs, metrics, and traces. What is the difference between monitoring and observability? Is observability really monitoring by another name? What is observability? In short, no.

Metrics 363
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What is cloud monitoring? How to improve your full-stack visibility

Dynatrace

In fact, according to a Dynatrace global survey of 1,300 CIOs , 99% of enterprises utilize a multicloud environment and seven cloud monitoring solutions on average. What is cloud monitoring? Cloud monitoring is a set of solutions and practices used to observe, measure, analyze, and manage the health of cloud-based IT infrastructure.

Cloud 217
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Observability vs. monitoring: What’s the difference?

Dynatrace

This trend is prompting advances in both observability and monitoring. But exactly what are the differences between observability vs. monitoring? Monitoring and observability provide a two-pronged approach. To get a better understanding of observability vs monitoring, we’ll explore the differences between the two.

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DevOps monitoring tools: How to drive DevOps efficiency

Dynatrace

With the world’s increased reliance on digital services and the organizational pressure on IT teams to innovate faster, the need for DevOps monitoring tools has grown exponentially. But when and how does DevOps monitoring fit into the process? And how do DevOps monitoring tools help teams achieve DevOps efficiency?

DevOps 212
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How to achieve the pillars of zero trust at federal agencies

Dynatrace

It ensures the continuous monitoring and capturing of all data from logs, metrics, and end-to-end transactions. Discover more in the latest ebook. Download the free ebook to learn how: Achieving the five pillars of zero trust at federal agencies.

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What is? OpenTelemetry??An open-source standard for logs, metrics, and traces

Dynatrace

Loosely defined, observability is the ability to understand what’s happening inside a system from the knowledge of the external data it produces, which are usually logs, metrics, and traces. Monitoring begins here. Logs, metrics, and traces make up the bulk of all telemetry data. Read eBook now!